Nothing slips through

Maintenance Management

Residents report issues in a tap, managers assign the right staff, and every request is tracked to closure — with a full history and no lost complaints.

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New complaint

Room 112

Resolved

Tracked to closure

The problems we solve

Complaints in chat groups

Every issue is logged as a trackable ticket.

Unclear ownership

Each request is assigned to a specific staff member.

Slow resolution

Status tracking keeps work moving to closure.

Complaints, handled properly

Resident reporting

Residents raise issues from the app with photos.

Staff assignment

Assign each request to the right team member.

Status tracking

Open, in-progress, and resolved — always visible.

SLA visibility

See what's overdue and keep resolution on track.

Full history

A complete maintenance log per room and property.

Auto notifications

Residents and staff get updates as status changes.

What changes

No lost complaints

Clear staff accountability

Faster resolution

Happier residents

Every issue

Logged as a ticket

Assigned

To the right staff

Tracked

To closure

Maintenance FAQ

Residents raise maintenance requests from the resident app, optionally with photos, and can track the status until it's resolved.

Yes. Managers assign each request to a specific staff member and track it through to closure with full visibility.

Yes — every request is retained as a complete log per room and property for accountability and trend spotting.

Explore more

Staff Management

Who does the work

Resident Mobile App

Where issues are raised

Expense & Accounting

Track repair costs

See it on your property

Book a free demo and we'll walk you through it with your setup in mind.

14-day free trial. No credit card required.