Maintenance management
Maintenance in student housing fails in a specific way: an issue mentioned to a warden in a corridor never becomes a ticket, and the student who reported it becomes the student who doesn't renew. primelivingApp makes reporting self-serve, routing automatic, and closure verifiable.
Resident-raised with photos
Students report from the app with images attached, so nothing depends on catching a warden in person.
Automatic routing
New tickets assign to the right staff member by category, rather than waiting for someone to notice them.
Tracked status
Open, assigned, in progress, and closed states are visible to the resident, which stops the 'has anyone looked at this' follow-up.
Verified closure
A ticket closes only once the work is confirmed, so nothing is quietly marked done.
History per room and bed
Recurring faults are visible against the room, which is how you find the radiator that breaks every winter.
Vendor & asset tracking
Track assets and supplier work against each property so repeat repairs and costs stay attributable.








